Is Help Scout Mobile Apps Down? Help Scout Mobile Apps Status & Outages
Help Scout status updated
Help Scout Mobile Apps service health over the last 24 hours
This chart shows the number of user-reported issues for Help Scout Mobile Apps service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Help Scout Mobile Apps is down. The map shows recent Help Scout Mobile Apps outages from around the world.
Mobile Apps Outage Map
Related services
Recent Help Scout Mobile Apps outages detected by IsDown
Full incident reports for recent Help Scout Mobile Apps outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We’ve been alerted to a problem with Help Scout's Android app. Users are unable to load the app. ...
|
Mar 18, 2025 at 03:05 PM UTC
|
about 1 hour |
|
We are experiencing an issue with Inbox Views not updating currently. The issue has been identifi...
|
Feb 22, 2025 at 05:23 PM UTC
|
1 day |
|
We have identified an issue with mobile push notifications not working currently and we are worki...
|
Sep 14, 2024 at 08:54 PM UTC
|
about 1 hour |
|
We’ve been alerted to a problem with Help Scout's Mobile app, which impacts both the Android and ...
|
Jun 26, 2024 at 11:09 PM UTC
|
about 1 hour |
|
Help Scout is experiencing some delays and our engineers are looking into it.
|
Mar 27, 2024 at 10:50 PM UTC
|
about 2 hours |
|
We're looking into reports of delays across the app. Some customers may notice a long delay when ...
|
Mar 27, 2024 at 05:22 PM UTC
|
15 minutes |
|
We're receiving continued reports of issues across Docs and Mailboxes. Our engineers will be look...
|
Feb 05, 2024 at 11:57 PM UTC
|
1 day |
|
We're looking in to reports of slow page loads across the app. Some customers may notice a long d...
|
Feb 05, 2024 at 02:42 PM UTC
|
about 8 hours |
|
We've been alerted to errors across Help Scout, and access issues across the board. We're investi...
|
Jun 13, 2023 at 08:09 AM UTC
|
17 minutes |
|
Our third party SMS tool is experiencing an issue that may prevent the ability to log in for cust...
|
Nov 05, 2022 at 12:38 AM UTC
|
about 1 hour |
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Frequently Asked Questions
Is Help Scout Mobile Apps down today?
Help Scout Mobile Apps isn't down. You can check Help Scout Mobile Apps status and incident details on the top of the page. IsDown continuously monitors Help Scout Mobile Apps official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Help Scout Mobile Apps status?
Help Scout Mobile Apps is currently operational. You can check Help Scout Mobile Apps status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Help Scout Mobile Apps outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Help Scout Mobile Apps down today or just slow?
Currently there's no report of Help Scout Mobile Apps being slow. Check on the top of the page if there are any reported problems by other users.
How are Help Scout Mobile Apps outages detected?
IsDown monitors the Help Scout Mobile Apps official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Help Scout Mobile Apps having an outage right now?
Help Scout Mobile Apps last outage was on March 18, 2025 with the title "Android App Issues"
How often does Help Scout Mobile Apps go down?
IsDown has tracked 12 Help Scout Mobile Apps incidents since April 2020.
Is Help Scout Mobile Apps down for everyone or just me?
Check the Help Scout Mobile Apps status at the top of this page. IsDown combines official status page data with user reports to show whether Help Scout Mobile Apps is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring Help Scout?
IsDown and DownDetector help users determine if Help Scout is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Help Scout's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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