Is Help Scout Mobile Apps Down? Check current status
Check if Help Scout Mobile Apps is down, official outages, user-reported issues, and outages map.
Current Help Scout Mobile Apps status
Help Scout Mobile Apps is working normally
Updated from Help Scout official status page
a few minutes ago
Help Scout Mobile Apps service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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- Track outages in real-time
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- Create private or public status pages
Help Scout Mobile Apps recent outages and downtime history
IsDown has tracked 12 incidents for Help Scout Mobile Apps since started monitoring Help Scout status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Help Scout Mobile Apps outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Mar 18, 2025
11:05 AM EDT
|
Major
We’ve been alerted to a problem with Help Scout's Android app. Users are unable to load the app. ...
|
about 1 hour |
|
Feb 22, 2025
12:23 PM EST
|
Minor
We are experiencing an issue with Inbox Views not updating currently. The issue has been identifi...
|
1 day |
|
Sep 14, 2024
04:54 PM EDT
|
Major
We have identified an issue with mobile push notifications not working currently and we are worki...
|
about 1 hour |
|
Jun 26, 2024
07:09 PM EDT
|
Major
We’ve been alerted to a problem with Help Scout's Mobile app, which impacts both the Android and ...
|
about 1 hour |
|
Mar 27, 2024
06:50 PM EDT
|
Minor
Help Scout is experiencing some delays and our engineers are looking into it.
|
about 2 hours |
|
Mar 27, 2024
01:22 PM EDT
|
Major
We're looking into reports of delays across the app. Some customers may notice a long delay when ...
|
15 minutes |
|
Feb 05, 2024
06:57 PM EST
|
Minor
We're receiving continued reports of issues across Docs and Mailboxes. Our engineers will be look...
|
1 day |
|
Feb 05, 2024
09:42 AM EST
|
Minor
We're looking in to reports of slow page loads across the app. Some customers may notice a long d...
|
about 8 hours |
|
Jun 13, 2023
04:09 AM EDT
|
Major
We've been alerted to errors across Help Scout, and access issues across the board. We're investi...
|
17 minutes |
|
Nov 04, 2022
08:38 PM EDT
|
Minor
Our third party SMS tool is experiencing an issue that may prevent the ability to log in for cust...
|
about 1 hour |
Be the first to know when Help Scout Mobile Apps goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about Help Scout Mobile Apps status
See what users are saying about Help Scout Mobile Apps issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Mobile Apps for Help Scout allow users to manage customer support tickets and communications directly from their smartphones, enhancing accessibility and flexibility.
Monitoring Help Scout since April 2020
Mobile Apps is part of Help Scout. Check the Help Scout's status.
2 incidents in 2025
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