Outage in Help Scout
Inbox Views Not Updating
MinorOfficial incident page
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Outage Details
Components affected
Help Scout Mobile Apps Help Scout Mailbox counts, folders, reports, search results Help Scout Web AppLatest Updates ( sorted recent to last )
A fix has been identified, but it is taking longer than expected to implement. We will update this page once the process is complete.
Thanks so much for your patience today - our team is testing a fix for the issue.
We are continuing to work on a fix for this issue.
We are experiencing an issue with Inbox Views not updating currently. The issue has been identified and we are working toward a resolution.
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