Outage in Help Scout
Inbox Views Not Updating
Resolved Minor
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Outage Details
Components affected
Help Scout Mobile Apps Help Scout Mailbox counts, folders, reports, search results Help Scout Web AppLatest Updates ( sorted recent to last )
This incident has now been resolved - thanks for your patience as we worked through this one.
We apologize for the continued trouble with Views. The fix is still running, and it will take several hours to complete.
A fix has been identified, but it is taking longer than expected to implement. We will update this page once the process is complete.
Thanks so much for your patience today - our team is testing a fix for the issue.
We are continuing to work on a fix for this issue.
We are experiencing an issue with Inbox Views not updating currently. The issue has been identified and we are working toward a resolution.
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