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Is Help Scout Mailbox counts, folders, reports, search results Down?

Q: How to monitor or check Help Scout Mailbox counts, folders, reports, search results status?

You can use IsDown service or go to Help Scout official status page. Some accounts also use Twitter to communicate the status.

Q: How can I be notified when Help Scout Mailbox counts, folders, reports, search results is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Help Scout Mailbox counts, folders, reports, search results has issues. Help Scout official status page might also offer notification options such as email, SMS, or Slack.

Live Help Scout Mailbox counts, folders, reports, search results status. See if Help Scout Mailbox counts, folders, reports, search results is down, view recent outages, and get real-time alerts when problems start.

What is Help Scout Mailbox counts, folders, reports, search results current status?

Help Scout Mailbox counts, folders, reports, search results is operational

IsDown pulls data from Help Scout's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

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Help Scout Mailbox counts, folders, reports, search results issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Help Scout Mailbox counts, folders, reports, search results outage history

IsDown has tracked 28 incidents for Help Scout Mailbox counts, folders, reports, search results since started monitoring Help Scout status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

Apr 28 2025

Views not updating

about 1 month ago · lasted 18 minutes

We're looking into issues related to Views not updating in Inboxes. We'll update here when we have more information.
Apr 17 2025

Inbox Presence/Collision Detection Issues

about 1 month ago · lasted about 2 hours

We’ve been alerted to a problem with Help Scout, and we’re investigating. You may not see indicators in the Inbox for who is viewing or replying to Conversations, but Collision Detection should work as expected. We'll share updates as soon as we h...
Apr 17 2025

Issues With Closed Folder & Search

about 1 month ago · lasted 27 minutes

We've identified an issue affecting the Closed Folder and Search features. Some Users may notice that sent emails are delayed in being added to the Closed Folder or do not show up in Search Results. Our team is working on getting this resolved as ...
Apr 2020 ...

IsDown started monitoring Help Scout status

We've tracked and collected 28 incidents for Help Scout Mailbox counts, folders, reports, search results since started monitoring Help Scout status

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Frequently Asked Questions

Is Help Scout Mailbox counts, folders, reports, search results down today?

Help Scout Mailbox counts, folders, reports, search results isn't down. You can check Help Scout Mailbox counts, folders, reports, search results status and incident details on the top of the page. IsDown continuously monitors Help Scout Mailbox counts, folders, reports, search results official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Help Scout Mailbox counts, folders, reports, search results status?

Help Scout Mailbox counts, folders, reports, search results is currently operational. You can check Help Scout Mailbox counts, folders, reports, search results status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Help Scout Mailbox counts, folders, reports, search results outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Help Scout Mailbox counts, folders, reports, search results slow today?

Currently there's no report of Help Scout Mailbox counts, folders, reports, search results being slow. Check on the top of the page if there are any reported problems by other users.

How are Help Scout Mailbox counts, folders, reports, search results outages detected?

IsDown monitors the Help Scout Mailbox counts, folders, reports, search results official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Help Scout Mailbox counts, folders, reports, search results outage?

Help Scout Mailbox counts, folders, reports, search results last outage was on April 28, 2025 with the title "Views not updating"

Help Scout not working for you? How do I know if Help Scout is down?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Help Scout status changes?

IsDown offers an easy way to monitor Help Scout with maximum flexibility

Major Outages Notifications

IsDown monitors Mailbox counts, folders, reports, search results for major outages. A major outage is when Mailbox counts, folders, reports, search results experiences a critical issue that severely affects one or more services/regions. When Help Scout marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Help Scout status page for minor outages. A minor outage is when Mailbox counts, folders, reports, search results experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Help Scout status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Help Scout publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Help Scout and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Help Scout and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.