Help Scout status updated
Help Scout Mailbox counts, folders, reports, search results Status. Is Help Scout Mailbox counts, folders, reports, search results Down?
Check if Help Scout Mailbox counts, folders, reports, search results is down, official outages, user-reported issues, and outages map.
Is Help Scout Mailbox counts, folders, reports, search results down right now?
Help Scout Mailbox counts, folders, reports, search results is working normally
IsDown checked Help Scout Mailbox counts, folders, reports, search results status on at , and appears to be operational. We've received 0 user reports in the past 24 hours.
IsDown collects in real-time Help Scout Mailbox counts, folders, reports, search results status data from official sources and user reports.
Help Scout Mailbox counts, folders, reports, search results service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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User reports for Help Scout Mailbox counts, folders, reports, search results
See what users are saying about Help Scout Mailbox counts, folders, reports, search results issues that impacted them and how they are affected by the outage.
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Help Scout Mailbox counts, folders, reports, search results outages and downtime history
IsDown has tracked 32 incidents for Help Scout Mailbox counts, folders, reports, search results since started monitoring Help Scout status in April 2020. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Help Scout Mailbox counts, folders, reports, search results outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 15, 2025
05:24 PM UTC
|
Minor
We’ve been alerted to a problem with Help Scout and are investigating. You may see a delay in vie...
|
39 minutes |
|
Sep 09, 2025
08:45 PM UTC
|
Minor
We are investigating an issue with Views not properly updating in Help Scout, which is causing co...
|
about 4 hours |
|
Jun 24, 2025
12:56 PM UTC
|
Minor
We are investigating an issue where users are reporting slow page loads across the app. We'll sha...
|
21 minutes |
|
Jun 05, 2025
04:09 PM UTC
|
Minor
We're looking in to reports of slow page loads and Javascript errors across the app. We'll update...
|
about 6 hours |
|
Apr 28, 2025
03:33 PM UTC
|
Minor
We're looking into issues related to Views not updating in Inboxes. We'll update here when we hav...
|
18 minutes |
|
Apr 17, 2025
02:25 PM UTC
|
Minor
We’ve been alerted to a problem with Help Scout, and we’re investigating. You may not see indicat...
|
about 2 hours |
|
Apr 17, 2025
09:40 AM UTC
|
Minor
We've identified an issue affecting the Closed Folder and Search features. Some Users may notice ...
|
27 minutes |
|
Feb 22, 2025
05:23 PM UTC
|
Minor
We are experiencing an issue with Inbox Views not updating currently. The issue has been identifi...
|
1 day |
|
Feb 13, 2025
02:45 PM UTC
|
Major
We're looking in to reports of slow page loads across the app. Some pages are not loading at all....
|
about 2 hours |
|
Nov 26, 2024
05:57 PM UTC
|
Minor
We're aware that default folders are not showing conversations as we'd expect, and we are activel...
|
37 minutes |
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