Outage in Help Scout
Android App Issues
Resolved Major
Need to monitor Help Scout outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Help Scout, and never miss an outage again.
Start Free Trial
Outage Details
We’ve been alerted to a problem with Help Scout's Android app. Users are unable to load the app. Our mobile engineers are investigating and we'll be posting updates here.
Components affected
Help Scout Mobile AppsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/18/2025 04:15PM
We have resolved the issue with Help Scout Android app with a new update. You will need to update to the latest version of the app to see the changes. Thank you again for your patience while we worked to resolve this!
IDENTIFIED
about 2 months ago - at 03/18/2025 03:29PM
Our mobile engineers have identified the problem and we are working to get the Android app back up and running. Thank you for bearing with us.
INVESTIGATING
about 2 months ago - at 03/18/2025 03:05PM
We’ve been alerted to a problem with Help Scout's Android app. Users are unable to load the app. Our mobile engineers are investigating and we'll be posting updates here.
Latest Help Scout outages
Views not updating - 8 days ago
AI Drafts Issues - 11 days ago
Inbox Presence/Collision Detection Issues - 19 days ago
Issues With Closed Folder & Search - 19 days ago
Beacon and Collision Detection Problem - 19 days ago
Be the first to know when Help Scout and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4000 services available
Integrations with
