Outage in Help Scout
App Delays
Resolved MajorIncident Report
We're looking into reports of delays across the app. Some customers may notice a long delay when attempting to send or receive emails. We'll update here when we have more information.
Components affected
Help Scout Web App Help Scout Mobile Apps Help Scout Email Processing Help Scout Mailbox counts, folders, reports, search resultsNeed to monitor Help Scout outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/27/2024 05:34PM
Help Scout's performance should be returning to normal. Thanks for bearing with us today!
IDENTIFIED
over 1 year ago - at 03/27/2024 05:30PM
Our engineers have identified the root of the problem and are mitigating it now.
INVESTIGATING
over 1 year ago - at 03/27/2024 05:22PM
We're looking into reports of delays across the app. Some customers may notice a long delay when attempting to send or receive emails. We'll update here when we have more information.
Latest Help Scout outages
Temporary Outage and Slow Loading across Help Scout - 11 days ago
Connections Issues - about 1 month ago
Connections Issues - about 1 month ago
Web App Performance Issues - about 2 months ago
Degraded Performance & Slow Loading Issues - 2 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
