Is Help Scout Email Processing Down? Check current status
Check if Help Scout Email Processing is down, official outages, user-reported issues, and outages map.
Current Help Scout Email Processing status
Help Scout Email Processing is working normally
Updated from Help Scout official status page
Help Scout Email Processing service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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Help Scout Email Processing recent outages and downtime history
IsDown has tracked 28 incidents for Help Scout Email Processing since started monitoring Help Scout status in April 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Help Scout Email Processing outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jul 29, 2025
11:48 AM EDT
|
Major
We're investigating a problem with our app, which is causing issues with downloading & uploading ...
|
about 1 hour |
|
Jun 24, 2025
08:56 AM EDT
|
Minor
We are investigating an issue where users are reporting slow page loads across the app. We'll sha...
|
21 minutes |
|
Jun 12, 2025
03:18 PM EDT
|
Minor
We are observing errors related to Google Workspace APIs. Customers who use Google Workspace and ...
|
38 minutes |
|
Jun 05, 2025
12:09 PM EDT
|
Minor
We're looking in to reports of slow page loads and Javascript errors across the app. We'll update...
|
about 6 hours |
|
Feb 13, 2025
09:45 AM EST
|
Major
We're looking in to reports of slow page loads across the app. Some pages are not loading at all....
|
about 2 hours |
|
Oct 21, 2024
10:41 AM EDT
|
Minor
We're investigating a problem with inbound email delivery. Your Help Scout mailbox might be slow ...
|
11 minutes |
|
Jun 24, 2024
01:20 PM EDT
|
Major
We're investigating a problem with email delivery. Your Help Scout inbox might be slow to update ...
|
about 4 hours |
|
Mar 27, 2024
06:50 PM EDT
|
Minor
Help Scout is experiencing some delays and our engineers are looking into it.
|
about 2 hours |
|
Mar 27, 2024
01:22 PM EDT
|
Major
We're looking into reports of delays across the app. Some customers may notice a long delay when ...
|
15 minutes |
|
Mar 06, 2024
03:14 PM EST
|
Minor
We are currently investigating an issue that's causing delays in outbound email processing, AI dr...
|
about 2 hours |
Be the first to know when Help Scout Email Processing goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about Help Scout Email Processing status
See what users are saying about Help Scout Email Processing issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Monitoring Help Scout since April 2020
Email Processing is part of Help Scout. Check the Help Scout's status.
5 incidents in 2025
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