Live Help Scout Email Processing status. See if Help Scout Email Processing is down, view recent outages, and get real-time alerts when problems start.
Help Scout Email Processing is operational
IsDown pulls data from Help Scout's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 24 incidents for Help Scout Email Processing since started monitoring Help Scout status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 months ago · lasted about 2 hours
We're looking in to reports of slow page loads across the app. Some pages are not loading at all. We'll update here when we have more information.
8 months ago · lasted 11 minutes
We're investigating a problem with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
11 months ago · lasted about 4 hours
We're investigating a problem with email delivery. Your Help Scout inbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
We've tracked and collected 24 incidents for Help Scout Email Processing since started monitoring Help Scout status
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
No comments yet
All Third-Party Status Pages in One Dashboard
Services commonly monitored together with Help Scout
Help Scout Email Processing isn't down. You can check Help Scout Email Processing status and incident details on the top of the page. IsDown continuously monitors Help Scout Email Processing official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Help Scout Email Processing is currently operational. You can check Help Scout Email Processing status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Help Scout Email Processing being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Help Scout Email Processing official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Help Scout Email Processing last outage was on February 13, 2025 with the title "Connections Issues"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Help Scout with maximum flexibility
IsDown monitors Email Processing for major outages. A major outage is when Email Processing experiences a critical issue that severely affects one or more services/regions. When Help Scout marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Help Scout status page for minor outages. A minor outage is when Email Processing experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Help Scout status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Help Scout publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Help Scout and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Help Scout and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required
Slack
Teams
Datadog
PagerDuty
