Outage in Help Scout

Connections Issues

Resolved Minor
June 24, 2025 - Started 8 days ago - Lasted 21 minutes
Official incident page

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Outage Details

We are investigating an issue where users are reporting slow page loads across the app. We'll share updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 06/24/2025 01:14PM

The issue has been fully resolved, and all systems are operating normally. Thanks for your patience while we worked through this!

MONITORING 8 days ago - at 06/24/2025 01:07PM

The issue has been identified and a fix has been implemented. We're currently monitoring to ensure everything remains stable. Performance should be back to normal for most users.

INVESTIGATING 8 days ago - at 06/24/2025 12:56PM

We are investigating an issue where users are reporting slow page loads across the app. We'll share updates as soon as possible.

Latest Help Scout outages

Connections Issues - 27 days ago
Views Loading Issues - about 1 month ago
Views not updating - 2 months ago

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