Outage in Help Scout

Mobile Push Notifications Not Working

Resolved Major
September 14, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue with mobile push notifications not working currently and we are working to resolve the problem now. We will update this status as soon as we have gotten the issue resolved.
Components affected
Help Scout Mobile Apps
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/14/2024 10:22PM

This incident has now been resolved.

IDENTIFIED about 1 year ago - at 09/14/2024 08:54PM

We have identified an issue with mobile push notifications not working currently and we are working to resolve the problem now. We will update this status as soon as we have gotten the issue resolved.

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