Outage in Help Scout

Mobile Push Notifications Not Working

Resolved Major
September 14, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue with mobile push notifications not working currently and we are working to resolve the problem now. We will update this status as soon as we have gotten the issue resolved.
Components affected
Help Scout Mobile Apps
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/14/2024 10:22PM

This incident has now been resolved.

IDENTIFIED 3 months ago - at 09/14/2024 08:54PM

We have identified an issue with mobile push notifications not working currently and we are working to resolve the problem now. We will update this status as soon as we have gotten the issue resolved.

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