Outage in Help Scout
Connection Issues
Resolved Minor
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Outage Details
Components affected
Help Scout Web AppLatest Updates ( sorted recent to last )
We've been able to resolve the issues with slow page loads across Help Scout. We appreciate your patience and welcome you to reach out to Help Scout Support via help@helpscout.com with any follow-up questions.
We've identified the source of the issue, and we're working on remediation; periodic slowness may continue in the meantime.
We are still investigating the slow page loads across Help Scout. Thanks for bearing with us.
We are still investigating the slow page loads across Help Scout. Thanks for bearing with us.
We continue to investigate the slow page loads across Help Scout. Thanks for bearing with us.
We're looking into reports of slow page loads across the app. We'll update here when we have more information.
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