Outage in Help Scout
App Delays
Resolved Major
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Outage Details
Components affected
Help Scout Web App Help Scout Mobile Apps Help Scout Email Processing Help Scout Mailbox counts, folders, reports, search resultsLatest Updates ( sorted recent to last )
Help Scout's performance should be returning to normal. Thanks for bearing with us today!
Our engineers have identified the root of the problem and are mitigating it now.
We're looking into reports of delays across the app. Some customers may notice a long delay when attempting to send or receive emails. We'll update here when we have more information.
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