Is Help Scout Mailbox counts, folders, reports, search results Down?
Help Scout Mailbox counts, folders, reports, search results status is operational
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Latest Help Scout Mailbox counts, folders, reports, search results Outages
We continuously monitor the official Help Scout Mailbox counts, folders, reports, search results status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Help Scout Mailbox counts, folders, reports, search results outages.
Minor Resolved · 14 days ago · lasted about 3 hours
Our team has identified an issue which has caused degraded performance across the app including workflow performance, folder counts, search and Beacon performance. We're still seeing delays, but we've identified the issue and we're working on a fix. We'll post an update when we've got more news to share.
Minor Resolved · 2 months ago · lasted about 1 hour
We're looking into reports of slow page loads and connection timeouts across the app. Some customers may notice a long delay when attempting to send replies. We'll update here when we have more information.
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Minor Resolved · 3 months ago · lasted about 2 hours
We are currently investigating this issue.
Minor Resolved · 4 months ago · lasted 19 minutes
Help Scout is back up and running, but we're currently working to clear inbound and outbound email queues. Additionally, folder views/counts, as well as workflows, will be slow to update until we're in the clear.
Minor Resolved · 6 months ago · lasted about 2 hours
Slow Page Loads
We're looking in to reports of slow page loads across the app. Some customers may notice delays when attempting to move around the app, or load conversations. We'll update here when we have more information.
Minor Resolved · 9 months ago · lasted less than a minute
Connections and Chat Issues
We're looking in to reports of slow page loads across the app and issues with Chat. We'll update here when we have more information.
Minor Resolved · 9 months ago · lasted less than a minute
Search and Folder Issues
We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.
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What is Help Scout Mailbox counts, folders, reports, search results?
Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
Stay on top of your vendor's outages
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Frequently Asked Questions
- Is Help Scout Mailbox counts, folders, reports, search results down right now? What is Help Scout current status?
- Help Scout seems to be up and running. We've updated the status less than a minute ago.
- Was Help Scout Mailbox counts, folders, reports, search results down today?
- Help Scout is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Help Scout, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Help Scout and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- Help Scout outage? How can I monitor Help Scout?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Help Scout and get alerts in real-time when Help Scout has outages.
- Why use IsDown instead of Help Scout status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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