Help Scout status updated
Help Scout Mailbox counts, folders, reports, search results is working normally
This chart shows the number of user-reported issues for Help Scout Mailbox counts, folders, reports, search results service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Help Scout Mailbox counts, folders, reports, search results is down. The map shows recent Help Scout Mailbox counts, folders, reports, search results outages from around the world.
Mailbox counts, folders, reports, search results Outage MapCheck Help Scout Mailbox counts, folders, reports, search results status history below. IsDown detects when Help Scout Mailbox counts, folders, reports, search results is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We’ve been alerted to a problem with Help Scout and are investigating. You may see a delay in vie...
|
Sep 15, 2025 at 05:24 PM UTC
|
39 minutes |
|
We are investigating an issue with Views not properly updating in Help Scout, which is causing co...
|
Sep 09, 2025 at 08:45 PM UTC
|
about 4 hours |
|
We are investigating an issue where users are reporting slow page loads across the app. We'll sha...
|
Jun 24, 2025 at 12:56 PM UTC
|
21 minutes |
|
We're looking in to reports of slow page loads and Javascript errors across the app. We'll update...
|
Jun 05, 2025 at 04:09 PM UTC
|
about 6 hours |
|
We're looking into issues related to Views not updating in Inboxes. We'll update here when we hav...
|
Apr 28, 2025 at 03:33 PM UTC
|
18 minutes |
|
We’ve been alerted to a problem with Help Scout, and we’re investigating. You may not see indicat...
|
Apr 17, 2025 at 02:25 PM UTC
|
about 2 hours |
|
We've identified an issue affecting the Closed Folder and Search features. Some Users may notice ...
|
Apr 17, 2025 at 09:40 AM UTC
|
27 minutes |
|
We are experiencing an issue with Inbox Views not updating currently. The issue has been identifi...
|
Feb 22, 2025 at 05:23 PM UTC
|
1 day |
|
We're looking in to reports of slow page loads across the app. Some pages are not loading at all....
|
Feb 13, 2025 at 02:45 PM UTC
|
about 2 hours |
|
We're aware that default folders are not showing conversations as we'd expect, and we are activel...
|
Nov 26, 2024 at 05:57 PM UTC
|
37 minutes |
Help Scout Mailbox counts, folders, reports, search results isn't down. You can check Help Scout Mailbox counts, folders, reports, search results status and incident details on the top of the page. IsDown continuously monitors Help Scout Mailbox counts, folders, reports, search results official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Help Scout Mailbox counts, folders, reports, search results is currently operational. You can check Help Scout Mailbox counts, folders, reports, search results status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Help Scout Mailbox counts, folders, reports, search results being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Help Scout Mailbox counts, folders, reports, search results official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Help Scout Mailbox counts, folders, reports, search results last outage was on September 15, 2025 with the title "Delays to Conversation Updates"
IsDown and DownDetector help users determine if Help Scout is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Help Scout's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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