Outage in Help Scout
Default Folders not showing "Bear with us!" message
Resolved MinorIncident Report
We're aware that default folders are not showing conversations as we'd expect, and we are actively investigating the issue. We'll share more once we have an update and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 11/26/2024 06:34PM
We've been able to identify the source of the issue and we're happy to say that things are working as expected. If you have questions, reach out to our support team via email, at help@helpscout.com!
INVESTIGATING
11 months ago - at 11/26/2024 05:57PM
We're aware that default folders are not showing conversations as we'd expect, and we are actively investigating the issue. We'll share more once we have an update and appreciate your patience.
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