Outage in Help Scout
Views not updating
Resolved MinorIncident Report
We're looking into issues related to Views not updating in Inboxes. We'll update here when we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/28/2025 03:49PM
Our engineers identified the root cause of the issues we were seeing with Views and have resolved it. Views in your Inboxes should return to normal soon. We're closing this out and our engineers will continue to monitor. Sorry for the trouble today!
INVESTIGATING
6 months ago - at 04/28/2025 03:33PM
We're looking into issues related to Views not updating in Inboxes. We'll update here when we have more information.
Latest Help Scout outages
Web App Performance Issues - 10 days ago
Degraded Performance & Slow Loading Issues - about 1 month ago
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Degraded Performance & Slow Loading Issues - about 1 month ago
Delays in Updating Views - about 1 month ago
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