Is HENNGE One HENNGE Email DLP Down?

HENNGE One HENNGE Email DLP status is operational

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Latest HENNGE One HENNGE Email DLP Outages

We continuously monitor the official HENNGE One HENNGE Email DLP status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last HENNGE One HENNGE Email DLP outages.

0 Outages in the last 7 days
2 Outages in the last 30 days
21 Days since last incident

Minor Resolved · 21 days ago · lasted about 1 hour

An Issue in HENNGE Email DLP

現在、一部のお客様において HENNGE Email DLP 一時保留画面にアクセスをした際、 以下のエラーが表示される状況を確認しております。 エラー内容: セッションの有効期限が切れた、もしくは、権限がありません。 ページを更新してください。 現在詳細につきまして調査を実施しております。

Minor Resolved · 26 days ago · lasted 5 days

Maintenance : HENNGE Email DLP

平素より HENNGE One をご愛顧いただきまして誠にありがとうございます。 HENNGE Email DLP をご利用中のお客様に、サービスメンテナンスのご案内をいたします。 以下の日程にて、HENNGE Email DLP のメンテナンス作業を予定しております。 ■作業予定日  2023 年 1 月 18 日 (水) 12:00 〜 14:00 上記に伴い、 12:00 〜 14:00 の時間帯で 最大で 20 分程度、フィルター通知や暗号化通知など HENNGE Email DLP から送信される通知メールの生成に遅延が生じる可能性がございます。 なお、本作業は HENNGE Email DLP から送信される通知メールのみへの影響となり、 その他の処理や操作には影響はございませんのでご安心ください。 <影響のある処理や操作> ・HENNGE Email DLP からの通知メールの送信  → フィルター通知や暗号化パスワード通知などが送信されるまで、最大 20 分程度の遅延が生じる可能性がございます。 <影響のない処理や操作> ・送信メール自体の配送 ・ZIP暗号化、HENNGE Secure Download の処理 ・ユーザーコンソール上での保留メール/承認メールの確認や操作 ・HENNGE Secure Download の認証コード通知メールの配送 お客様にはご迷惑をおかけ致しますが、何卒ご理解いただけますようお願い申し上げます。 メンテナンスが完了いたしましたら、改めてご案内をさせていただきます。

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Minor Resolved · 2 months ago · lasted about 7 hours

An Issue in HENNGE Email DLP: Download Filter History

現在、HENNGE Email DLP における「履歴ダウンロード」機能につきまして 2022/12/08(木) のデータが正常にダウンロードできないことを確認しております。 本事象につきまして、現在弊社システムチームにて詳細調査を実施しております。 なお、「履歴」メニューからの送信履歴の検索に関しては 12/08(木) 以降のデータも 正常に検索することが可能でございますので、お手数ではございますが問題の復旧までは 「履歴」メニューからの検索にてご確認いただけますようお願い申し上げます。

Minor Resolved · 2 months ago · lasted 2 days

An Issue in HENNGE Email DLP: Download Filter History

現在、HENNGE Email DLP における「履歴ダウンロード」機能につきまして 12/02(金) 以降のデータが正常にダウンロードできないことを確認しております。 本事象につきまして、現在弊社システムチームにて詳細調査を実施しております。 なお、「履歴」メニューからの送信履歴の検索に関しては 12/02(金) 以降のデータも 正常に検索することが可能でございますので、お手数ではございますが問題の復旧までは 「履歴」メニューからの検索にてご確認いただけますようお願い申し上げます。

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Minor Resolved · 3 months ago · lasted about 1 hour

An Issue in HENNGE Secure Download

現在、 HENNGE Secure Download にて送信済みファイルのリンク停止時に エラーが発生し、ダウンロードリンクの停止ができない事象を確認しております。 本件につきまして、詳細調査を実施しております。

Minor Resolved · 4 months ago · lasted 2 days

Maintenance : HENNGE Email DLP

平素より HENNGE One をご愛顧いただきまして誠にありがとうございます。 HENNGE Email DLP をご利用中のお客様に、サービスメンテナンスのご案内をいたします。 以下の日程にて、HENNGE Email DLP のメンテナンス作業を予定しております。 ■作業予定日  2022 年 10 月 26 日 (水) 12:00 〜 14:00 上記に伴い、12:00 〜 14:00 の間で 10 分程度、フィルター通知や暗号化通知など HENNGE Email DLP からの通知メールの生成に遅延が生じる可能性がございます。 お客様にはご迷惑をおかけ致しますが、何卒ご理解いただけますようお願い申し上げます。 メンテナンスが完了いたしましたら、改めてご案内をさせていただきます。

Minor Resolved · 5 months ago · lasted about 21 hours

An Issue in HENNGE Email DLP: Download Filter History

現在、HENNGE Email DLP における「履歴ダウンロード」機能にて 一部表示言語の環境でフィルター履歴のダウンロードができない状態を確認しております。 本事象につきまして、弊社システムチームにて詳細調査を実施しております。 なお、HENNGE Email DLP の表示言語を「英語」としていただくことで フィルター履歴のダウンロードが正常に行えることを確認しております。 つきましては、事象改善までの回避策として、表示言語の変更をご実施いただけますと幸いでございます。 ※ HENNGE Email DLP へログイン後、右上に表示されたユーザー名をクリックし  「言語」から [ English ]を選択することで、表示言語の変更が可能でございます。 調査に進捗がございましたら、改めて本ダッシュボードを更新してご案内いたします。

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Frequently Asked Questions

Is HENNGE One HENNGE Email DLP down right now? What is HENNGE One current status?
HENNGE One seems to be up and running. We've updated the status 3 minutes ago.
Was HENNGE One HENNGE Email DLP down today?
HENNGE One is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with HENNGE One, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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