Outage in Hivebrite

Response time: WebApp on EUProd

Resolved Minor

November 09, 2022 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

WebApp is currently experiencing technical issues generating slowness for EUProd. This doesn't impact customer data but it might impact the display of data to users. We apologize for the inconvenience, we're working to resolve this as soon as possible.

Components affected

Hivebrite European production servers

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/09/2022 05:29PM

WebApp was recently experiencing some technical issues that caused slowness for EUProd.
The platform is now fully functional and this incident is resolved. No customer or internal data was affected.
We apologize for the inconvenience. Please reach out to your CSM if you have additional questions.

MONITORING over 1 year ago - at 11/09/2022 01:05PM

WebApp was recently experiencing some technical issues that caused slowness for EUProd.
We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.

IDENTIFIED over 1 year ago - at 11/09/2022 10:40AM

WebApp is currently experiencing technical issues generating slowness for EUProd.
This doesn't impact customer data but it might impact the display of data to users.
We apologize for the inconvenience, we've identified a fix and are working to resolve this as quickly as possible.

INVESTIGATING over 1 year ago - at 11/09/2022 09:34AM

WebApp is currently experiencing technical issues generating slowness for EUProd. This doesn't impact customer data but it might impact the display of data to users.
We apologize for the inconvenience, we're working to resolve this as soon as possible.

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