Outage in Hivebrite

Global outage on all the productions and sandboxes

Resolved Major
December 23, 2024 - Started 3 months ago - Lasted about 14 hours
Official incident page

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Outage Details

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data. We apologize for the inconvenience and are working to resolve this as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/24/2024 10:30AM

The incident has been resolved.
Please reach out to your CSM if you have any questions.

MONITORING 3 months ago - at 12/23/2024 08:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 12/23/2024 08:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 12/23/2024 08:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 12/23/2024 08:42PM

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data.
We apologize for the inconvenience and are working to resolve this as soon as possible.

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