Outage in Hivebrite

Global outage on all the productions and sandboxes

Resolved Major
December 23, 2024 - Started 11 months ago - Lasted about 14 hours
Official incident page

Incident Report

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data. We apologize for the inconvenience and are working to resolve this as soon as possible.
Components affected
Hivebrite Switzerland production servers Hivebrite US production servers Hivebrite European production servers Hivebrite European sandbox servers Hivebrite US sandbox servers

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/24/2024 10:30AM

The incident has been resolved.
Please reach out to your CSM if you have any questions.

MONITORING 11 months ago - at 12/23/2024 08:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 12/23/2024 08:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 12/23/2024 08:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 12/23/2024 08:42PM

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform. There is no impact to existing customer data.
We apologize for the inconvenience and are working to resolve this as soon as possible.

Latest Hivebrite outages

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Global outage on US production - 20 days ago
Blank pages on all production environment - 5 months ago
Platform disruption extended due to a scheduled maintenance of our EUSANDBOX servers - 5 months ago

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