Outage in Hivebrite

[ALL ENV] Images in email campaign are not sent

Resolved Minor
April 16, 2024 - Started 16 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Currently, if you send an email campaign, the image will not appear. We identified the issue and recovery actions are in progress. Updates will follow as we progress on the recovery. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 04/16/2024 05:57PM

The incident has been resolved. Thank you for your support and understanding.
Please reach out to your CSM if you have additional questions.

IDENTIFIED 16 days ago - at 04/16/2024 05:15PM

Recovery is halfway through.
USprod and EUprod are being recovered in the next hour.

Thank you for your patience.

IDENTIFIED 16 days ago - at 04/16/2024 02:31PM

Currently, if you send an email campaign, the image will not appear.
We identified the issue and recovery actions are in progress.
Updates will follow as we progress on the recovery.
Thank you for your patience.

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