Outage in Hivebrite

500 errors on USPROD and EUPROD

Resolved Minor
April 24, 2024 - Started 12 days ago - Lasted 34 minutes
Official incident page

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Outage Details

You are facing 500 errors. Rootcause is identified. Recovery should occur in a few minutes. Thank you for your patience
Components affected
Hivebrite European production servers Hivebrite US production servers
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/24/2024 03:28PM

Incident is resolved.
Operation on another component had a side effect on the application.

We apologize for the inconvenience.
If you have additional questions, please reach out to our support team.

IDENTIFIED 12 days ago - at 04/24/2024 03:18PM

EUPROD is back on track.
Recovery ongoing for USPROD. ETA few minutes.

Thank you for your patience.

IDENTIFIED 12 days ago - at 04/24/2024 03:15PM

You are facing 500 errors.
Rootcause is identified. Recovery should occur in a few minutes.

Thank you for your patience

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