0 incidents in the last 7 days
0 incidents in the last 30 days
Last check: 6 minutes ago
Last known issue: about 1 month ago
Resolved Expo booths defined without cover images result in the registration page not loading.
Event registration pages that include expo booths without cover images are resulting in an error 500 The team is actively working towards resolving the issue. Current workarounds involve adding cover images to expo booths that don't have them, or removing these expo booths from the event.
Resolved Website not accessible due to a widespread CDN issue.
At the moment, several websites around the World are not accessible due to issues with major hosting and CDN providers. We are currently investigating the timeline on getting this resolved.
Resolved Outage with our Customer Service Software provider.
Our Customer Service Software provider is currently experiencing an outage preventing some live chat messages from reaching our support team. Details on the incident are available here: https://support.zendesk.com/hc/en-us/articles/1260805591269-Service-Incident-May-11th-2021 We advise any customers in need of support with their events to reach out to [email protected] until this incident is resolved.
Resolved Real time updates impact
There are currently issues with broadcasting, chat, Q&A, and movability within the platform. We are investigating the issue and will update this page once there is more information.
Resolved Enterprise SSO (single sign on) is down due to a third party provider issue
Enterprise SSO sign-in is down due to a third party provider issue. The third party provider is aware of the issue and are working on a fix. We will update this page once resolved.
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