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Resolved Some users are facing issues logging in with Facebook/LinkedIn/Google/Apple.
We have identified the root cause and are in the process of resolving the incident.
Resolved Access Events
We were experiencing issues accessing events, which is now resolved. We are still monitoring the situation.
Resolved Partal Stage outage
We have detected an issue causing the stream originating from the backstage to be displayed as a black screen on the main stage. Broadcasting via RTMP and Sessions area are not affected
Resolved RTMP stream buffering issues
Our video partner has encountered issues with the CDN they use for video distribution. Please check out https://status.fastly.com/ for more information.
Resolved Events showing in UTC and not default for the user
At this time all events on the platform are showing in UTC time instead of the default time zone of the event or user. We are currently investigating. Thank you for your understanding.
Resolved Networking Video Outage
The networking area is having intermittent issues with video streaming and we're investigating.
Resolved Stage Layout Issues
We are investigating an issue with the layouts of broadcasts using the Hopin backstage. Events streaming via RTMP will be un-affected.
Resolved Partial Stage Outage
Our video provider is experiencing an issue causing increased re-buffering and error rates on live streams. We are investigating the situation.
Resolved Intermitent Stage Issues
Outages affecting our stage area leading to intermittent disconnects. Our team is actively investigating the issue
Resolved Video Connection Issues
Our video service provider may be experiencing an issue around the initial connection to their video servers. This should only affect some attendees using the session or expo feature. We will monitor the situation and update as information becomes available. Check https://status.tokbox.com for more information.
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