Outage in Hotjar

Some trials have been deactivated

Resolved Minor
April 02, 2024 - Started 30 days ago - Lasted 1 day
Official incident page

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Outage Details

We're investigating an issue where some trials have been deactivated. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/03/2024 12:59PM

This incident is now resolved. All of the affected trials have now been reactivated.

Thanks for bearing with us!

INVESTIGATING 29 days ago - at 04/03/2024 08:27AM

We've identified the root cause of this incident, and a fix is being developed!

We'll post an update to let you know when we're deploying and monitoring the fix.

Thanks again for bearing with us!

INVESTIGATING 30 days ago - at 04/02/2024 12:10PM

We're investigating an issue where some trials have been deactivated.

Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com.

Thanks for bearing with us!

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