Outage in Hotjar

Survey responses are not triggering Zaps in Zapier

Resolved Minor
April 24, 2024 - Started 10 days ago - Lasted about 19 hours
Official incident page

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Outage Details

We're investigating an issue with new survey responses, which are not triggering Zaps in Zapier. Our engineers are working to fix the issue ASAP, we will post updates to status.hotjar.com as we have them. Thanks for bearing with us!
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/25/2024 02:53PM

This incident is now resolved. Thank you for your patience!

IDENTIFIED 9 days ago - at 04/25/2024 10:20AM

We've identified the root cause of this incident, and a fix is being developed!
We'll post an update to let you know when we're deploying and monitoring the fix. Thanks again for bearing with us!

INVESTIGATING 10 days ago - at 04/24/2024 08:20PM

We're investigating an issue with new survey responses, which are not triggering Zaps in Zapier.

Our engineers are working to fix the issue ASAP, we will post updates to status.hotjar.com as we have them.

Thanks for bearing with us!

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