Is Huggy Down?

Huggy status is operational

Are you having problems?

Users are not reporting problems in Huggy

Never miss outages in Huggy and any third-party dependency

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Huggy problems reported by users

This chart provides user-reported problems for Huggy in the last 12 hours. It's a collection of user reports from different sources.

Latest Huggy Outages

We continuously monitor the official Huggy status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Huggy outages and possible affected you.

0 Outages in the last 7 days
1 Outages in the last 30 days
11 Days since last incident

Minor Resolved · 11 days ago · lasted about 1 hour

Instabilidade na plataforma

Estamos passando por uma instabilidade, a qual pode afetar o acesso de alguns usuários. Nossa equipe já está trabalhando no caso e traremos atualizações em breve.

Minor Resolved · 3 months ago · lasted 3 days

Lentidão no recebimento de mensagens | Whatsapp

Percebemos uma lentidão no processamento das mensagens recebidas no painel para o canal Whatsapp. Nosso time está investigando com prioridade máxima e trabalhando na resolução.

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Minor Resolved · 3 months ago · lasted about 22 hours

Atraso na execução de tarefas agendadas

Estamos atualmente investigando um atraso no processamento de tarefas agendadas pelo painel. Os recursos que podem apresentar atraso são: Recursos do flow (ações de pause e definir tempo limite de interação, opções de tempo limite das demais ações e simular digitação) Recurso das configurações ( Tempo máximo de resposta do cliente e Tempo máximo de resposta do agente)

Minor Resolved · 4 months ago · lasted 4 days

Instabilidade Meta

Conforme notificado pelo status da Meta, alguns serviços ou partes de serviços dos canais Instagram e Whatsapp dos clientes Huggy podem sofrer instabilidade. Estaremos monitorando por atualizações. Mais detalhes em: https://metastatus.com/

Major Resolved · 4 months ago · lasted 42 minutes

Lentidão no sistema de cache

Estamos analisando uma instabilidade em nosso sistema de cache que atualmente impede o carregamento de partes do painel, o caso está sendo tratado com prioridade máxima pela equipe.

Minor Resolved · 7 months ago · lasted about 5 hours

Lentidão na execução de agendamentos pelo flow

Estamos analisando uma lentidão reportada na execução de agendamentos de tarefas pelo painel. As funcionalidades que podem apresentar performance degradada são: - Ações de Pause e Aguardar Interação do flow. - Recursos de tempo limite de resposta presente nas ações de Enviar Pergunta, Selecionar Departamento, e Aguardar interação. - Parâmetros de "Tempo máximo de resposta do cliente" e "Tempo máximo de resposta do agente" presente nas configurações. Nosso time está empenhado em identificar o causador e normalizar o funcionamento do recurso o mais rápido possível.

Minor Resolved · 7 months ago · lasted about 2 hours

Lentidão/falha no envio de mensagens

Estamos analisando reportes de falhas no envio de mensagens para os provedores GupShup e Smarters.

Huggy Components Status

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Frequently Asked Questions

Is Huggy down right now? What is Huggy current status?
Huggy seems to be up and running. We've updated the status 7 minutes ago.
Was Huggy down today?
Huggy is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Huggy, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Huggy and need support?
Huggy outage? How can I monitor Huggy?
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