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Huggy Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Resolved Minor Falha na desconexão dos agentes

Identificamos que alguns clientes estão apresentando falhas na qual mesmo após realizar o logout, seu agente permanece com o status indisponível na conta. Nosso time já identificou a causa raiz e estamos trabalhando para trazer a correção o mais rápido possível.

2 months ago

Resolved Minor Disrupção na API de mensageria do Facebook

Foi identificada uma instabilidade na API de mensageria do Facebook, o que pode ocasionar em falhas no envio de mensagens pelo painel para determinados canais. Clientes impactados podem perceber um alerta em vermelho após o envio de mensagens nos canais Instagram e Messenger , alegando que a mensagem foi enviada fora da sessão de 24 horas, mesmo o atendimento estando presente nessa janela de interações. Mais detalhes do andamento da tratativa desse caso por parte do Meta, podem ser obtidos por meio do link abaixo:

3 months ago

Resolved Minor [Waba] Lentidão no processamento

Estamos enfrentando uma lentidão no processamento de mensagens no Whatsapp. Mais atualizações em breve.

4 months ago

Resolved Minor [Plataforma] Instabilidade

O nosso provedor de serviços em nuvem está passando por uma instabilidade e isso pode afetar alguns dos recursos da plataforma Huggy. Estamos monitorando esse incidente e notificaremos você assim que a situação se estabilizar. Pedimos a sua compreensão.

6 months ago

Resolved Minor [WABA] Instabilidade no Processamento de Mensagens

A integração do WhatsApp API está passando por instabilidade no que diz respeito ao processamento de mensagens. Estamos em contato com os nossos provedores parceiros a fim da identificação da causa do incidente.

6 months ago

Huggy Components Status

Your team on top of the problems

There will be no more frantic searching for the source of the problem.

All of your service statuses in one location

In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.

Notifications of incidents in real time

We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Keep track of scheduled maintenance

Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

Set the notification level for each service

Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.

Integrate with your current workflows

Using Zapier or Webhooks, you can easily integrate notifications into your processes.

Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

Multiple Profiles

Create one profile for each of your teams. One Dashboard and specific Notifications rules for each team.

Only receive notifications for specific components

Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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all your essential services

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.

  2. Step 2 Select your services

    There are 1618 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

Frequently Asked Questions

Is Huggy down today?
Huggy seems to be up and running. We've updated the status 1 minute ago.
I'm having issues with Huggy, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Huggy is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Huggy has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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