Resolved Unable to deploy new Hypernodes
Due to an issue within a back-end system, we are currently unable to roll out new Hypernodes, or up/downgrade existing Hypernodes. We expect to have this fixed by Saturday 12:00
Resolved Ongoing outage with our Hypernode Toolset / API / Service panel
We're currently investigating an issue that seems to be our Hypernode Toolset / API. This means that any settings you make in the service/control panel may not be saved, up or downgrades might not work and requests for new Hypernodes might not come through.
Resolved Certain Hypernodes are currently partially inaccessible
We are seeing some issues where certain Hypernodes cannot be reached from certain parts of the internet. We have escalated this issue with our network provider and will keep you updated when we make progress towards resolving this issue.
Resolved Support unreachable due to phone issues
Unfortunately due to issues with our VOIP provider we are not reachable by phone at the moment. Please shoot as an email at [email protected] or use the chat feature in our service panel / control panel if you wish to reach us in the meantime. Sorry for the inconvenience.
Resolved Downtime on several Hypernodes due to issues at cloud provider
We are receiving reports that a small number of Hypernodes have gone offline. We have escalated this to our cloudprovider who are investigating
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