Is Incident IQ Down?

Incident IQ status is operational

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Users are not reporting problems in Incident IQ

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Incident IQ problems reported by users

This chart provides user-reported problems for Incident IQ in the last 12 hours. It's a collection of user reports from different sources.

Latest Incident IQ Outages

We continuously monitor the official Incident IQ status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Incident IQ outages and possible affected you.

1 Outages in the last 7 days
1 Outages in the last 30 days
3 Days since last incident

Minor Resolved · 3 days ago · lasted about 7 hours

Microsoft Azure - ACS Service Issue

Our internal platform monitoring metrics have recorded some sporadic instances of degraded performance related to page load times. We have confirmed with Microsoft that they have had several nodes fail and have shifted some jobs to backup services which caused some sporadic performance issues. The mitigation services and backup plans are in place now and appear to be working as expected. We have opened a P1 support ticket with Azure so we can track and monitor the progress of this issue. We will continue to monitor closely and provide updates here.

Minor Resolved · 3 months ago · lasted about 1 hour

Issue displaying ticket updates

We are currently investigating an issue causing intermittent delays in recording and displaying ticket updates. The engineering team is actively working on a solution.

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Minor Resolved · 4 months ago · lasted about 3 hours

Issues displaying recently submitted tickets in ticket view grids

We are currently investing an issue where recently submitted tickets are not populating in ticket grid views.

Minor Resolved · 5 months ago · lasted 23 minutes

Site loading & login issues

We are aware of and currently investigating an issue impacting site load time and the ability to access sites.

Minor Resolved · 5 months ago · lasted about 1 hour

Slow Page Loading

We are experiencing some site responsiveness issues that are causing slow page loading times and intermittently impacting ticket creation and editing of assets. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.

Minor Resolved · 6 months ago · lasted about 9 hours

Intermittent Login Problems [Remediated]

We are aware of and actively investigating reports of intermittent login issues. Our Engineering Team is currently identifying the cause and working on a solution. We understand how critical the Incident IQ platform is in supporting school districts. Resolving this issue is our highest priority. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.

Minor Resolved · 9 months ago · lasted 40 minutes

Slow Page Loading

We are experiencing some site responsiveness issues that are causing slow page loading times. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.

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Frequently Asked Questions

Is Incident IQ down right now? What is Incident IQ current status?
Incident IQ seems to be up and running. We've updated the status 5 minutes ago.
Was Incident IQ down today?
Incident IQ is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Incident IQ, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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