This chart provides user-reported problems for Incident IQ in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Incident IQ status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Incident IQ outages and possible affected you.
Minor Resolved · 3 days ago · lasted about 7 hours
Our internal platform monitoring metrics have recorded some sporadic instances of degraded performance related to page load times. We have confirmed with Microsoft that they have had several nodes fail and have shifted some jobs to backup services which caused some sporadic performance issues. The mitigation services and backup plans are in place now and appear to be working as expected. We have opened a P1 support ticket with Azure so we can track and monitor the progress of this issue. We will continue to monitor closely and provide updates here.
Minor Resolved · 3 months ago · lasted about 1 hour
We are currently investigating an issue causing intermittent delays in recording and displaying ticket updates. The engineering team is actively working on a solution.
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Minor Resolved · 4 months ago · lasted about 3 hours
We are currently investing an issue where recently submitted tickets are not populating in ticket grid views.
Minor Resolved · 5 months ago · lasted 23 minutes
We are aware of and currently investigating an issue impacting site load time and the ability to access sites.
Minor Resolved · 5 months ago · lasted about 1 hour
Slow Page Loading
We are experiencing some site responsiveness issues that are causing slow page loading times and intermittently impacting ticket creation and editing of assets. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.
Minor Resolved · 6 months ago · lasted about 9 hours
Intermittent Login Problems [Remediated]
We are aware of and actively investigating reports of intermittent login issues. Our Engineering Team is currently identifying the cause and working on a solution. We understand how critical the Incident IQ platform is in supporting school districts. Resolving this issue is our highest priority. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.
Minor Resolved · 9 months ago · lasted 40 minutes
Slow Page Loading
We are experiencing some site responsiveness issues that are causing slow page loading times. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.
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