Check if Incident IQ is down, official outages, user-reported issues, and outages map.
Incident IQ is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 49 incidents since started monitoring Incident IQ status in March 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Incident IQ outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 27, 2025
02:36 PM EDT
|
Minor
We are aware of intermittent issues affecting page loads and login issues. Our Engineering Team i...
|
about 3 hours |
|
Sep 02, 2025
09:27 AM EDT
|
Minor
We are experiencing some intermittent site responsiveness issues that are causing slow page loadi...
|
44 minutes |
|
Jul 24, 2025
10:14 AM EDT
|
Major
We are aware of an intermittent issue affecting the loading of tickets and assets views. Our Engi...
|
about 7 hours |
|
Jun 11, 2025
02:01 PM EDT
|
Minor
We are aware of an intermittent issue affecting the loading of assets on certain pages. Our Engin...
|
about 4 hours |
|
May 17, 2025
12:30 PM EDT
|
Minor
We've identified intermittent issues with fee tracker app, as well as, displaying and filtering o...
|
about 9 hours |
|
May 14, 2025
12:34 PM EDT
|
Minor
We are aware of an issue intermittently preventing users from accessing the Incident IQ site or s...
|
about 1 hour |
|
May 13, 2025
07:58 AM EDT
|
Minor
We are currently aware of an issue causing delays in job processing at the moment. Our team is wo...
|
about 2 hours |
|
Apr 16, 2025
04:20 PM EDT
|
Major
Our phone provider is currently experiencing an outage affecting our ability to receive inbound c...
|
about 2 hours |
|
Jan 13, 2025
10:08 AM EST
|
Major
We are aware of an issue preventing users from accessing the Incident IQ site or causing blank lo...
|
about 23 hours |
|
Dec 02, 2024
09:46 AM EST
|
Major
We are experiencing some intermittent site responsiveness issues that are causing slow page loadi...
|
about 7 hours |
See what users are saying about Incident IQ issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jeremy - Pages not loading or slow loading.
Faith - When searching an asset in the asset explorer it loads and loads and loads. But the search bar seems to work. But I don't like the search bar, it will delete anything you've typed if you do not type it within 5 sec.
Deb - Spinning on Asset Explorer the spinning trying to re login.
Carol - Unable to perform Asset Explorer function..
Julisa - Ticket information is not loading and unable to update assets. .
Anon - "Change Status" isn't working. Doesn't do anything at "Performing Bulk Operation".
Lisa - Tickets are reflecting inaccurately within the "My Tickets" section..
irene - When I try to open a ticket it shows a white screen and does not load..
Victor - Slow response + features missing.
faith - Cant edit, clicking to edit and nothings happening, its like frozen. Ive refreshed and reopened the tab and nothing.
faith - Slow Loading and won let me edit assets.
Ken - Rockdale ISD users are unable to login , says users are not found in google.
Mathias - IIQ is loading but blank screens when secondary pages are opened. .
Seth - Unable to log in or load a second page in a browser session.
Maggie - Page loading slowly/not at all.
Steven - Not able to access website.
rose - "user token expired, you are now being logged out" error message. Now it has a cloudflare error page showing host error..
JP - Login not working, ticket side inaccessible..
Mali - Site won't load. Spinning..
Adam - Site won't load, spinning.
K - wont load page at all. white screen .
Adam - It won't load!!! How am I supposed to complete my duties?!?!?!?!.
Tod - Logging slow, once logged in, webpage resolves to a white page with header only..
Kip - We are unable to access on the phone or computer.
Abigail - Web page loaded slowly, wont populate tickets..
Lisa - Screens come up blank w/no information.
JR - Notice says that the "User Token has Expired, you are being logged out".
Linda - Printing labels and getting to portal now..
Jay - Nothing is loading and freezing.
Micaela - Not loading anything once you log in..
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Incident IQ. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Incident IQ is a help desk and asset management platform that integrates with various educational and IT systems for streamlined operations and support.
Monitoring Incident IQ since March 2022
Tracking 23 Incident IQ services and regions
9 incidents in 2025
IsDown is a status page aggregator that monitors if Incident IQ and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Incident IQ, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Incident IQ (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Incident IQ's 23 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Incident IQ and other services.
IsDown checks Incident IQ official status page for major/minor outages or downtimes. A major outage is when Incident IQ experiences a critical issue that severely affects one or more services/regions. A minor incident is when Incident IQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Incident IQ outage, we send you an alert and update your dashboard and status page.
Incident IQ and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Incident IQ status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Incident IQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Incident IQ and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Incident IQ but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Incident IQ and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Incident IQ and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Incident IQ down?'
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While Downdetector relies on user-submitted reports to detect Incident IQ outages, IsDown monitors Incident IQ's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Incident IQ status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Incident IQ in a single dashboard. | ||
| Instant Incident IQ outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Incident IQ official status and user-reported issues. | ||
| Maintenance feed for Incident IQ | ||
| Granular alerts filtering by Incident IQ components and regions. |
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Incident IQ isn't down. You can check Incident IQ status and incident details on the top of the page. IsDown continuously monitors Incident IQ official status page every few minutes. In the last 24 hours, there were 2 outages reported.
Incident IQ is currently operational. You can check Incident IQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Incident IQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Incident IQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Incident IQ last outage was on October 27, 2025 with the title "Intermittent Page Loads and Login Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Incident IQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Incident IQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Incident IQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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