Outage in Instaclustr

Cluster Deletion Failure for clusters on Azure Provider

Resolved Minor
April 18, 2024 - Started 14 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing issues with deleting clusters on Azure through the Cluster Management API and Management Console. The fix has been identified and our team is actively working on resolving this problem and we apologise for any inconvenience caused. No customer clusters are known to be impacted. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Management Console Instaclustr Provisioning API
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2024 10:32AM

The issue preventing the deletion of clusters on Azure via the Cluster Management API and the Management Console has been successfully resolved following the deployment of the fix.

If you have any concerns or if you encounter any issues, please don't hesitate to reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

IDENTIFIED 14 days ago - at 04/18/2024 08:19AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 04/18/2024 08:17AM

We are currently experiencing issues with deleting clusters on Azure through the Cluster Management API and Management Console. The fix has been identified and our team is actively working on resolving this problem and we apologise for any inconvenience caused.

No customer clusters are known to be impacted.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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