Outage in Instaclustr

Cadence Node Deletion Failure

Resolved Minor
April 26, 2024 - Started 11 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing failure with deleting Cadence nodes via the cluster resize feature through the Management Console. We have identified the problem and are working on an urgent fix. We apologise for any inconvenience caused. Creating new Cadence clusters is unaffected. Additional details will be provided as they become available. If you have an urgent matter or would like to downsize your Cadence clusters, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Management Console
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/26/2024 08:57AM

We have rolled out a fix which has resolved this issue

IDENTIFIED 11 days ago - at 04/26/2024 03:27AM

We are currently experiencing failure with deleting Cadence nodes via the cluster resize feature through the Management Console. We have identified the problem and are working on an urgent fix. We apologise for any inconvenience caused.

Creating new Cadence clusters is unaffected.

Additional details will be provided as they become available. If you have an urgent matter or would like to downsize your Cadence clusters, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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