This chart provides user-reported problems for Instaclustr in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Instaclustr status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Instaclustr outages and possible affected you.
Minor Resolved · 2 days ago · lasted about 3 hours
We are currently investigating an issue in the Azure provider impacting new provisioning of clusters and visibility to existing clusters.
Minor Resolved · 22 days ago · lasted about 4 hours
We are currently unable to send email notifications to Instaclustr customers. This is the result of an issue with one of our providers, and we are monitoring the situation. Customer cluster operations and support are unaffected, but any operations which require the use of email are currently impacted - including password resets and creating new accounts.
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Minor Resolved · about 1 month ago · lasted about 2 hours
We are currently experiencing issues provisioning new instances. Our support team are employing a workaround to all affected instances but please reach out if you are seeing any significant delays. We have already identified the issue and a solution is being tested.
Minor Resolved · about 2 months ago · lasted about 2 hours
The issue has been tracked down and we are working on a fix
Minor Resolved · 2 months ago · lasted about 1 hour
Management Console and Provisioning API Issues
We are currently experiencing an issue with Console and Provisioning API. We are looking into this with highest priority and will provide regular updates on this. In the meantime please reach out to Support ( [email protected]) if you need any help with provisioning or other console actions.
Minor Resolved · 2 months ago · lasted about 4 hours
SSO failing for users with mixed case email addresses
SAML SSO login to the console is currently not working for users with mixed capitalisation in their email addresses. The root cause of the issue has been identified and the fix is being tested.
Maintenance Resolved · 3 months ago · lasted about 1 hour
Setting up a redirect for our API Documentation site to point to https://instaclustr.redoc.ly/
The API Documentation site has now been replaced with a faster, reliable and more feature rich site. While we are setting up redirects, please feel free to access the new site directly at https://instaclustr.redoc.ly/
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