Outage in Intercom

Inbox functionality degraded

Resolved Minor
April 22, 2024 - Started 14 days ago - Lasted 24 minutes
Official incident page

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Outage Details

We are having issues with the Inbox, where hovering over the left hand sidebar can cause the entire Inbox to become unresponsive. We have identified the issue and are working on a fix.
Components affected
Intercom Web Application
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/22/2024 03:20PM

This has been resolved.

MONITORING 14 days ago - at 04/22/2024 03:05PM

We have shipped a fix for this and are monitoring its effectiveness.

IDENTIFIED 14 days ago - at 04/22/2024 02:57PM

We are having issues with the Inbox, where hovering over the left hand sidebar can cause the entire Inbox to become unresponsive. We have identified the issue and are working on a fix.

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