Is ion interactive Down?

ion interactive Status is Up and Running

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ion interactive Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Minor Incident Theme Update Presenting Unexpected Behavior

The platform is experiencing unexpected behavior in the feature that allows updating themes. We are investigating the cause and will provide an update as soon as possible.

9 days ago

Resolved Minor Non-expected behavior on the auto-save/recovery feature in the Creative Studio.

We identified that some users are experiencing non-expected behavior on the auto-save feature. That prevents the auto-save and the recovery of Creatives' past versions. We are working to deploy a fix for that situation soon. As a workaround is to manually save the current working version, with the option on Versions... > Save new version in the Creative Studio. By doing that, the user will be able to save and recover that version later.

about 1 month ago

Resolved Minor Non Expected Behavior on the Copy Creative Feature

We identified that some users are experiencing non-expected behavior on the feature that copies Creatives from the Cloud into their Consoles and are unable to copy Creatives. We are working to deploy a fix for that situation soon.

about 2 months ago

Resolved Minor Cookie Consent Banner in Consoles

Ion Consoles are currently presenting a Cookie Consent Banner that keeps showing up after the user's acceptance. This does not seem to interfere with any feature but it is not optimal when using the platform. We have already identified what is causing the behavior and we are close to deploying a solution.

2 months ago

Resolved Minor Campagin Traffic Chart inconsistency

We encountered an unconformity on the Campaign Traffic Chart when a date range is defined. The Ion Engineering team is already handling this situation and we will share updates shortly.

4 months ago

ion interactive Components Status

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Frequently Asked Questions

Is ion interactive down today?
ion interactive seems to be up and running. We've updated the status 5 minutes ago.
I'm having issues with ion interactive, but the status is OK. What's going on?
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