Number of Incidents
1 outages
Since last incident
2 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including IONOS.
Major · 2 days ago · lasted about 1 hour
Technical issues in our email systems
We have received reports that some customers are experiencing issues when trying to log in to Webmail. In the meantime, you may access your emails in an email program or email apps on mobile devices.
Major · 3 months ago · lasted 34 minutes
Disruption in logging into the Webmail
We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.
Minor · 3 months ago · lasted 38 minutes
Using IONOS SPF to Improve Email Delivery
Please note: We are aware of an issue that some of our customers are currently experiencing with sending emails. This may be because no SPF record has been created. To resolve this, please follow the instructions provided at https://www.ionos.com/spf. If you have any questions, please don't hesitate to contact us.
Major · over 1 year ago · lasted about 2 hours
Currently there are issues in our email systems, access to webmail and mail client may not be possible.
Minor · over 1 year ago · lasted 12 days
Currently there are issues in our email systems. In case of problems with your mail software, we recommend you to use the webmail on https://mail.ionos.com/ . Due to the increased number of users, it may be necessary to reload the webmail during use.
Minor · over 1 year ago · lasted 13 days
Some customers may be experiencing difficulties setting up their account in a mail client.
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