User updates, user deletions, list uploads, custom event, and journey processing delays

Our engineering team has confirmed processing across all clusters is healthy and our systems have caught up on their processing backlogs. Total impact was from approximately 1:45pm PT to approximately 3:20pm PT

Our engineering team has rolled out a fix. Processing across all clusters is returning to a healthy rate. The team will continue to monitor. Our engineering team estimates that our systems will be caught up on their processing backlogs in approximately 30 minutes. Next update at 3:30pm PT.

Our engineering team has identified an issue that is causing delays on processing user updates, user deletions, list uploads, custom event, and user journeys. Impact started at approximately 1:45pm PT. No data is being dropped only delayed. This may also delay message sends associated with impacted journeys and API calls. The team has identified a fix and is actively working on rolling it. Next update at 3pm PT.