Outage in Iterable
Unable to Save Templates
Resolved Major
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Outage Details
We have received multiple reports that templates cannot be saved. The Engineering team is actively investigating the issue to restore this service. Next update at 5:30 PM PT.
Components affected
Iterable Web ApplicationLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/30/2023 02:18AM
There have been no new reports of issues with saving templates. This incident is now resolved. If you are still experiencing issues with saving any parts of your templates, please reach out to Support for additional instructions.
MONITORING
over 1 year ago - at 08/30/2023 12:27AM
The Engineering team disabled a feature flag, which should allow customers to save templates once more. If you are still unable to save templates, please reach out to the Support team to receive additional instructions.
INVESTIGATING
over 1 year ago - at 08/29/2023 11:57PM
We have received multiple reports that templates cannot be saved. The Engineering team is actively investigating the issue to restore this service. Next update at 5:30 PM PT.
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