Outage in Jimdo

System emails from Jimdo not being sent

Resolved Minor
March 26, 2024 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor Jimdo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jimdo, and never miss an outage again.
Start Free Trial

Outage Details

We are aware that most system mails to our users are currently not being sent. This includes user account related mails such as password reset links as well as notifications, e.g. from contact forms or stores. We are investigating the issue. If you have contact forms or an online store, make sure you check the form archive (Creator only) / order overview in the CMS.
Components affected
Jimdo Image Delivery Jimdo Image Delivery Jimdo Content Management System Jimdo Content Management System Jimdo User-Content Delivery Jimdo User Content Delivery Jimdo Nameserver Jimdo Website Delivery Jimdo Website Delivery Jimdo Nameserver Jimdo E-Mail Delivery System Central Europe Jimdo E-Mail Delivery System North America Jimdo E-Mail Delivery System Asia / Pacific
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2024 01:16PM

The issue has been resolved. All system mails should be delivered within the expected time frame.

INVESTIGATING about 1 month ago - at 03/26/2024 11:20AM

Measures have been implemented to restart the mailout services. Queued mails should be arriving now; delays due to the interruption are expected. We appreciate your patience and apologize for the inconveniences caused.

INVESTIGATING about 1 month ago - at 03/26/2024 10:42AM

We are aware that most system mails to our users are currently not being sent. This includes user account related mails such as password reset links as well as notifications, e.g. from contact forms or stores. We are investigating the issue. If you have contact forms or an online store, make sure you check the form archive (Creator only) / order overview in the CMS.

Latest Jimdo outages

Webmail Access Outage - 1 day ago
Image delivery degraded on Jimdo Creator Websites - 4 months ago
Jimdo Creator: Websites with external domains connected via A record not reachable - 4 months ago
jimdo.com home page not accessible - 5 months ago
Jimdo Website Builder: Issues with updating Websites using Legal Text Generator - 6 months ago

Know when your vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE