Outage in Jira Service Management

Issues with User Search for some APAC users

Resolved Minor
May 31, 2023 - Started 11 months ago - Lasted 39 minutes
Official incident page

Need to monitor Jira Service Management outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Service Management, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/01/2023 12:08AM

Between 31/May/23 6:58 PM UTC to 31/May/23 11:38 PM UTC, we experienced an issue with User Search for Jira and Confluence Cloud. The issue has been resolved and the service is operating normally.

INVESTIGATING 11 months ago - at 05/31/2023 11:30PM

We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.

Start monitoring Jira Service Management and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime