Is Jira Service Management Down?
Jira Service Management status is operational
Never miss outages in Jira Service Management again
IsDown continuously monitor the official Jira Service Management status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Jira Service Management outages.
Stats for Jira Service Management outages in the last 30 days
Number of Outages
5
Average Downtime
242 mins
Total Downtime
1214 mins
Since last incident
1 days
Users reports for Jira Service Management in the last 12 hours
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Get access to historical data and Jira Service Management's lastest outages
Minor · about 16 hours ago · lasted 39 minutes
Issues with User Search for some APAC users
We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.
Minor · 16 days ago · lasted about 6 hours
Issue Creation and Comment creation via email is failing if email contains tables for some customers
Starting at 2:50 UTC today Issue Creation and Comment creation via email is failing if email contains tables for some JSM customers. No data loss is expected for impacted customers as emails will be recovered and processed. The issue has been identified and we are implementing the fix.
Minor · 17 days ago · lasted about 12 hours
Rich Text Fields not being rendered in Global Issue Create in JSM
We have identified and continue to work on resolving the issue create problems for Jira Service Management. In specific situations, in JSM projects, when creating issue via Global Issue Create dialog, configured rich text fields might not be rendered. Moreover created issues won't have default values stored for such rich text fields. We have identified the root cause and expect recovery shortly.
Minor · 17 days ago · lasted 4 minutes
Forge direct app distribution is not available for some users
We have identified and continue to work on resolving the issue create problems for Jira Service Management. In specific situations, in JSM projects, when creating issue via Global Issue Create dialog, configured rich text fields might not be rendered. Moreover created issues won't have default values stored for such rich text fields. We have identified the root cause and expect recovery shortly.
Minor · 17 days ago · lasted about 1 hour
Media capabilities degraded
We are investigating reports of intermittent errors for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, and Atlas Cloud customers. We will provide more details once we identify the root cause.
Major · about 1 month ago · lasted about 2 hours
Jira and Confluence Signup Failures
We are investigating reports of errors for new signups in Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Minor · about 2 months ago · lasted about 8 hours
Error HTTP 403, 401 when accessing Jira/Confluence
We are investigating an issue related to errors while trying to access instances and application slowness during usage that are impacting some Confluence, Jira Work Management, Jira Software and Jira Service Management cloud customers. We will provide more details once we identify the root cause.
Minor · about 2 months ago · lasted about 1 hour
File previews are not rendering for attachments
We are investigating reports of thumbnails and previews of attachments not loading for some Confluence, Jira Work Management, Jira Service Management, and Jira Software customers. We will provide more details once we identify the root cause.
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Frequently Asked Questions
- Is Jira Service Management down right now? What is Jira Service Management current status?
- Jira Service Management seems to be up and running. We've updated the status 2 minutes ago.
- Was Jira Service Management down today?
- Jira Service Management is up and running now. In the last 24 hours there was 1 outages.
- I'm having issues with Jira Service Management, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Jira Service Management and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Jira Service Management outage? How can I monitor Jira Service Management?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Jira Service Management and get alerts in real-time when Jira Service Management has outages.
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