Jira Service Management

Jira Service Management Status

Official source
Everything seems OK

Ongoing Users may get logged out of their Atlassian accounts

We are investigating an incident impacting Jira Cloud, Confluence Cloud, Bitbucket Cloud, and Statuspage. During our investigation, users may be logged ...

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Stats

1 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 5 days ago

Latest Incidents

Last 30 days

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Resolved Option to sort comments is temporarily disabled in the new issue view.

Due to an ongoing issue, we have disabled the option to sort the comments in the new issue view. We would have an update in one day.

Resolved Jira backup manager is failing

We are investigating reports of intermittent backup errors for some Jira Cloud customers. We will provide more details once we identify the root cause.

about 1 month ago Official incident report

Resolved No access to Jira Cloud - ERROR I6HQNH

We are investigating an issue with accessing Jira that is impacting some Jira cloud customers. When trying to access JiraService Management, they are getting "ERROR I6HQNH Something's gone wrong" error. We will provide more details within the next hour.

about 1 month ago Official incident report

Resolved Error accessing JIRA Cloud site - Something's gone wrong

We are investigating an issue with accessing Jira that is impacting some Jira cloud customers. When trying to access Jira, they are getting "Something's gone wrong" error. We will provide more details within the next hour.

about 1 month ago Official incident report

Resolved Errors installing new 3rd party in Jira Core, Jira Software and Jira Service Management

We are working on resolving an issue with installing 3rd party apps in Jira that is impacting Jira Core, Jira Service Management, Jira Software, and Jira Align Cloud customers. We will provide more details once the fix is deployed to first production customers.

about 2 months ago Official incident report

Resolved History in issue view not showing dates

We continue to work on resolving a problem rendering dates in the History tab in the Issue View. This is only affecting sites in the US region. We have identified the root cause and expect recovery shortly.

Resolved Issue with the Description field

We are investigating an issue with the Description field impacting Jira Service Management Cloud customers. We will provide more details within the next hour.

Resolved Unable to view attachments in Jira old issue view

We are investigating an issue with viewing attachments that is impacting some Jira Cloud customers. We will provide more details within the next hour. Current workaround is to download the image/file or use Jira new issue view.

Resolved User Management Syncs are affected across all products

We are investigating issues in syncing User Management changes to the product. We will provide more details within the next hour.

Incidents will happen.
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