IsDown continuously monitor the official Jira Service Management status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Jira Service Management outages.
Number of Outages
5
Average Downtime
242 mins
Total Downtime
1214 mins
Since last incident
1 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Service Management, and never miss an outage again.
Minor · about 16 hours ago · lasted 39 minutes
We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.
Minor · 16 days ago · lasted about 6 hours
Starting at 2:50 UTC today Issue Creation and Comment creation via email is failing if email contains tables for some JSM customers. No data loss is expected for impacted customers as emails will be recovered and processed. The issue has been identified and we are implementing the fix.
Minor · 17 days ago · lasted about 12 hours
We have identified and continue to work on resolving the issue create problems for Jira Service Management. In specific situations, in JSM projects, when creating issue via Global Issue Create dialog, configured rich text fields might not be rendered. Moreover created issues won't have default values stored for such rich text fields. We have identified the root cause and expect recovery shortly.
Minor · 17 days ago · lasted 4 minutes
We have identified and continue to work on resolving the issue create problems for Jira Service Management. In specific situations, in JSM projects, when creating issue via Global Issue Create dialog, configured rich text fields might not be rendered. Moreover created issues won't have default values stored for such rich text fields. We have identified the root cause and expect recovery shortly.
Minor · 17 days ago · lasted about 1 hour
We are investigating reports of intermittent errors for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, and Atlas Cloud customers. We will provide more details once we identify the root cause.
Major · about 1 month ago · lasted about 2 hours
We are investigating reports of errors for new signups in Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.
Minor · about 2 months ago · lasted about 8 hours
We are investigating an issue related to errors while trying to access instances and application slowness during usage that are impacting some Confluence, Jira Work Management, Jira Software and Jira Service Management cloud customers. We will provide more details once we identify the root cause.
Minor · about 2 months ago · lasted about 1 hour
We are investigating reports of thumbnails and previews of attachments not loading for some Confluence, Jira Work Management, Jira Service Management, and Jira Software customers. We will provide more details once we identify the root cause.
Get notified only when an outage impacts a certain component.
The data and notifications you need, in the tools you already use.
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Service Management, and never miss an outage again.
Try it out! How much time you'll save your team, by having the outages information close to them?