Is Jira Service Management Down?

Jira Service Management status is operational

Monitor Jira Service Management and all your critical third-party official status pages in one place - Learn more

Never miss outages in Jira Service Management again

IsDown continuously monitor the official Jira Service Management status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Jira Service Management outages.

Stats for Jira Service Management outages in the last 30 days

Number of Outages

5

Average Downtime

242 mins

Total Downtime

1214 mins

Since last incident

1 days

Users reports for Jira Service Management in the last 12 hours

Need to monitor Jira Service Management outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Service Management, and never miss an outage again.

Get access to historical data and Jira Service Management's lastest outages

Minor · about 16 hours ago · lasted 39 minutes

Issues with User Search for some APAC users

We are investigating an issue with User Search that is impacting some APAC Jira Cloud customers. We will provide more details within the next hour.

Minor · 16 days ago · lasted about 6 hours

Issue Creation and Comment creation via email is failing if email contains tables for some customers

Starting at 2:50 UTC today Issue Creation and Comment creation via email is failing if email contains tables for some JSM customers. No data loss is expected for impacted customers as emails will be recovered and processed. The issue has been identified and we are implementing the fix.

Minor · 17 days ago · lasted about 12 hours

Rich Text Fields not being rendered in Global Issue Create in JSM

We have identified and continue to work on resolving the issue create problems for Jira Service Management. In specific situations, in JSM projects, when creating issue via Global Issue Create dialog, configured rich text fields might not be rendered. Moreover created issues won't have default values stored for such rich text fields. We have identified the root cause and expect recovery shortly.

Minor · 17 days ago · lasted 4 minutes

Forge direct app distribution is not available for some users

We have identified and continue to work on resolving the issue create problems for Jira Service Management. In specific situations, in JSM projects, when creating issue via Global Issue Create dialog, configured rich text fields might not be rendered. Moreover created issues won't have default values stored for such rich text fields. We have identified the root cause and expect recovery shortly.

Minor · 17 days ago · lasted about 1 hour

Media capabilities degraded

We are investigating reports of intermittent errors for Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, and Atlas Cloud customers. We will provide more details once we identify the root cause.

Major · about 1 month ago · lasted about 2 hours

Jira and Confluence Signup Failures

We are investigating reports of errors for new signups in Confluence, Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We will provide more details once we identify the root cause.

Sign up to see more details and history of Jira Service Management outages.

Minor · about 2 months ago · lasted about 8 hours

Error HTTP 403, 401 when accessing Jira/Confluence

We are investigating an issue related to errors while trying to access instances and application slowness during usage that are impacting some Confluence, Jira Work Management, Jira Software and Jira Service Management cloud customers. We will provide more details once we identify the root cause.

Minor · about 2 months ago · lasted about 1 hour

File previews are not rendering for attachments

We are investigating reports of thumbnails and previews of attachments not loading for some Confluence, Jira Work Management, Jira Service Management, and Jira Software customers. We will provide more details once we identify the root cause.

Get Jira Service Management outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

Need to monitor Jira Service Management outages?

Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Service Management, and never miss an outage again.

Frequently Asked Questions

Is Jira Service Management down right now? What is Jira Service Management current status?
Jira Service Management seems to be up and running. We've updated the status 2 minutes ago.
Was Jira Service Management down today?
Jira Service Management is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with Jira Service Management, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Jira Service Management and need support?
Jira Service Management outage? How can I monitor Jira Service Management?
Why use IsDown instead of Jira Service Management status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

Setup in 5 minutes or less

Try it out! How much time you'll save your team, by having the outages information close to them?

  • 14-day free trial
  • No credit card required to start
  • Cancel anytime
  • +2500 services available