Outage in Jira Service Management
Assets intermittently unavailable
Resolved MajorIncident Report
We understand that some of our customers are facing intermittent issues with Assets. Our team is investigating the issue.
We will update you on the progress within 60 minutes or sooner.
Components affected
Jira Service Management Jira Service Mangement WebNeed to monitor Jira Service Management outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 01/27/2026 11:49AM
Deployment of the fix is completed and services are back to normal.
This issue is resolved.
IDENTIFIED
3 days ago - at 01/27/2026 11:33AM
The incident has affected the Assets product, leading users encountering intermittent unavailability.
Our team has identified the cause of the issue and deployed fix for the same. We see that the error rate has decreased, and the team is actively monitoring to ensure further stability.
Further updates will follow in 60 minutes or upon significant progress.
INVESTIGATING
3 days ago - at 01/27/2026 11:07AM
We understand that some of our customers are facing intermittent issues with Assets. Our team is investigating the issue.
We will update you on the progress within 60 minutes or sooner.
Latest Jira Service Management outages
HOT-501418- JSM Asset not loading - 8 days ago
Issue affecting Assets - 9 days ago
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