Outage in Jira Service Management

Issue with creating issues and transitions

Resolved Major
March 20, 2024 - Started about 1 month ago - Lasted 36 minutes
Official incident page

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Outage Details

We are have identified an issue with creating issues and transitions that is impacting some Cloud customers. A fix is being rolled out now. Another update will be published in the next hour.
Components affected
Jira Service Management Service Portal
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2024 10:41PM

Between 18:16 UTC and 22:XX UTC, March 20, 2024, we experienced creating issues and transitions for Jira Service Management, Jira Work Management, and Jira Software. The issue has been resolved and the service is operating normally.

IDENTIFIED about 1 month ago - at 03/20/2024 10:05PM

We are have identified an issue with creating issues and transitions that is impacting some Cloud customers. A fix is being rolled out now. Another update will be published in the next hour.

Latest Jira Service Management outages

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Performance issues in Jira - about 2 months ago

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