Outage in Jira Service Management

Performance issues in Jira

Resolved Minor
March 07, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified ongoing performance problems with the Jira Issue View for some EU customers. We are actively working to resolve this issue as quickly as possible.
Components affected
Jira Service Management Automation for Jira Jira Service Management Jira Service Mangement Web Jira Service Management Service Portal
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/07/2024 02:24PM

Between 12:00 March 7th and 12-25 March 7th UTC, we faced performance problems with the Jira Issue View for some EU customers. The issue has been resolved and the service is operating normally.

We are closing this incident for now.

INVESTIGATING about 2 months ago - at 03/07/2024 01:14PM

We have identified ongoing performance problems with the Jira Issue View for some EU customers. We are actively working to resolve this issue as quickly as possible.

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