Outage in Jira Service Management

Intermittent errors when trying to link Issues in the Issue View

Resolved Minor
April 22, 2024 - Started 12 days ago - Lasted 4 days
Official incident page

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Outage Details

We are investigating reports of intermittent errors when trying to link Issues in the Issue View for Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We have identified the root cause and we are now working to restore the functionality.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/26/2024 12:19AM

Between 22 April 2024 0130 UTC to 23 April 1000 UTC, we experienced intermittent errors when linking issues for Jira Work Management, Jira Service Management, and Jira Software. The issue has been resolved and the service is operating normally.

MONITORING 12 days ago - at 04/22/2024 04:48AM

We have identified the root cause of the errors trying to link Issues and have mitigated the problem. We are now monitoring closely.

IDENTIFIED 12 days ago - at 04/22/2024 02:31AM

We continue to work on resolving the link Issues in the Issue View functionality for Jira Work Management, Jira Service Management, and Jira Software. We have identified the root cause and expect recovery shortly.

IDENTIFIED 12 days ago - at 04/22/2024 02:27AM

We are investigating reports of intermittent errors when trying to link Issues in the Issue View for Jira Work Management, Jira Service Management, and Jira Software Cloud customers. We have identified the root cause and we are now working to restore the functionality.

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