Outage in JumpCloud

PUSH MFA Approval Time

Resolved Minor
April 14, 2022 - Started about 2 years ago - Lasted 36 minutes
Official incident page

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Outage Details

We are currently investigating an issue with shortened approval times for users using PUSH MFA. We will report back as soon as we have an update. We apologize for any inconvenience this may cause.
Latest Updates ( sorted recent to last )
IDENTIFIED about 2 years ago - at 04/14/2022 05:47PM

We have identified the issue of the shortened window time for approving PUSH MFA, and are implementing a fix. The current window is at 15 seconds for users to approve authentication. We are working on getting the default time to authenticate back in place with priority.

INVESTIGATING about 2 years ago - at 04/14/2022 05:12PM

We are currently investigating an issue with shortened approval times for users using PUSH MFA. We will report back as soon as we have an update. We apologize for any inconvenience this may cause.

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