Outage in JumpCloud

Degraded Office 365 Directory Service

Resolved Minor
October 11, 2023 - Started 7 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's Office 365 Directory Service. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud Office 365 Integration
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/12/2023 03:08PM

This incident has been resolved.

MONITORING 7 months ago - at 10/12/2023 02:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 10/11/2023 11:18PM

The issue has been identified and a fix is being implemented.

MONITORING 7 months ago - at 10/11/2023 08:48PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 10/11/2023 08:10PM

We're currently investigating reports of degraded performance or intermittent synchronization issues with JumpCloud's Office 365 Directory Service. We are investigating the cause of the issues currently, and will update the status event once resolved.

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