Outage in JW Player

Delivery API issue impacting Instant Live

Resolved Minor
March 13, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor JW Player outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JW Player, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing an issue with our Delivery API generating multiple signed URLs for instant live streams. Our engineers are currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/13/2024 04:23PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/13/2024 03:05PM

We have implemented a fix and are monitoring the results.

IDENTIFIED about 2 months ago - at 03/13/2024 02:05PM

The issue has been identified and a fix should be released shortly.

IDENTIFIED about 2 months ago - at 03/13/2024 02:03PM

We are experiencing an issue with our Delivery API generating multiple signed URLs for instant live streams. Our engineers are currently investigating the issue.

Latest JW Player outages

Webhook Delays - 10 days ago
JWP Dashboard Errors - 22 days ago
Payment UI Outage - about 1 month ago
Documentation Site Outage - about 1 month ago

The easiest way to monitor JW Player and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime