This chart provides user-reported problems for JW Player in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official JW Player status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last JW Player outages.
Minor Resolved · 2 months ago · lasted about 6 hours
Issue with third party provider is effecting VOD traffic
Our CDN provider has an issue due to which the VOD traffic was dropped to 50% from 6:02 to 6:10 PM EST We are actively monitoring the issue.
Minor Resolved · 3 months ago · lasted 38 minutes
Geo-blocked media assets still appear in restricted areas
We currently have an incident — we’ve identified an issue where geo-blocking of media in some cases may not be being blocked. We’re working on a resolution at the moment.
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Minor Resolved · 4 months ago · lasted 38 minutes
We are currently investigating an issue with the JW Dashboard. Some users might experience the inability to update metadata. No other system is affected. We will provide an update shortly.
Minor Resolved · 4 months ago · lasted about 1 hour
Inability to save an updated media/player via dashboard
We are currently investigating an issue with the JW Dashboard. Some users might experience the inability to update the media/player via the JW Dashboard. No other system is affected. We will provide an update shortly.
Minor Resolved · 4 months ago · lasted about 4 hours
Jw Dashboard Real Time Analytics
We are currently monitoring an issue with the JW Dashboard. Users will experience delays in viewing Real-Time Analytics via the JW Dashboard. No other system is affected.
Minor Resolved · 4 months ago · lasted about 3 hours
Player and video analytics
We are currently investigating an issue with the player & video analytics. Users will experience delays in generating analytics via the JW Dashboard. No other system is affected. We will provide an update shortly.
Minor Resolved · 4 months ago · lasted 20 minutes
Dashboard Analytics for past 24 hours
We are currently investigating an issue with the Analytics API. A subset of users may be unable to see timely data within Custom Reports or the Analytics Overview. We will provide an update shortly.
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