JW Player

JW Player Status

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0 incidents in the last 7 days

4 incidents in the last 30 days

Last known issue was 7 days ago

Latest Incidents

Resolved Reports of stuck uploads

We are currently investigating reports of uploads not being made available as expected.

Resolved Delay in DRM Usage Data Availability

We are currently investigating an issue with DRM usage data. Users will experience delays in Usage Page updates on Dashboards; which have not updated since 5am due to an issue with an upstream provider. No other system is affected.

Resolved Delays in Analytics

We are currently investigating an issue with the Dashboard and Analytics API. This began at around 7pm EST last night. Users will experience delays in all analytics data being delivered to Dashboard. We have scaled up considerably to speed up the time to resolution. No other system is affected. We will provide an update shortly.

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Incidents monitor in the last year

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