Check if JW Player is down, official outages, user-reported issues, and outages map.
JW Player is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more JW Player status data.
IsDown has tracked 217 incidents since started monitoring JW Player status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 03, 2025
09:01 AM EDT
|
Minor
Third party provider issue impacting Instant Live.
|
about 3 hours |
Sep 29, 2025
01:51 PM EDT
|
Major
We're investigating an authentication issue with the Instant Live feature
|
about 1 hour |
Sep 22, 2025
12:50 PM EDT
|
Minor
The previous status update was marked resolved unintentionally.
Our systems are still experienci...
|
about 5 hours |
Sep 22, 2025
11:02 AM EDT
|
Minor
Error rates have returned to normal, and the team are continuing to investigate and address the r...
|
about 2 hours |
Sep 18, 2025
12:42 PM EDT
|
Minor
Third party provider issue impacting Instant Live.
|
about 3 hours |
Aug 19, 2025
12:18 PM EDT
|
Minor
Third party provider issue impacting Instant Live.
|
about 4 hours |
Aug 08, 2025
05:48 AM EDT
|
Major
The EU Region of Broadcast Live is experiencing long fragment and manifest fetch times, leading t...
|
about 2 hours |
Jul 18, 2025
11:36 AM EDT
|
Minor
Third party provider issue impacting Instant Live.
|
about 4 hours |
Jun 25, 2025
05:11 PM EDT
|
Minor
We are currently investigating an issue where audio with high bit depth (24 bit audio) is corrupt...
|
about 2 hours |
Jun 16, 2025
05:09 PM EDT
|
Minor
Third party provider issue impacting Instant Live.
|
about 2 hours |
Kelsey - No videos we host are loading on their respective sites.
Component | Status |
---|---|
Cloud Hosted Players | OK |
JW Platform Delivery API | OK |
JW Platform Management API | OK |
Live Streaming | OK |
New Video Upload | OK |
Content Delivery & Playback | OK |
Player and Video Analytics | OK |
JW Player Dashboard | OK |
JW Player Website & Blog | OK |
Transcoding & Processing | OK |
MRSS Import | OK |
iOS SDK | OK |
Android SDK | OK |
Services commonly monitored together with JW Player and alternatives
Video hosting and streaming platform that offers live streaming, video analytics, transcoding, and SDKs for iOS and Android, with a focus on optimized content delivery and playback.
Monitoring JW Player since June 2021
Tracking 13 JW Player services and regions
28 incidents in 2025
JW Player isn't down. You can check JW Player status and incident details on the top of the page. IsDown continuously monitors JW Player official status page every few minutes. In the last 24 hours, there were 0 outages reported.
JW Player is currently operational. You can check JW Player status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of JW Player being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the JW Player official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
JW Player last outage was on October 03, 2025 with the title "Increased error rates for video ingest and playback for on-demand assets"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor JW Player and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if JW Player is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about JW Player's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to JW Player's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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