Outage in JW Player

Webhook Delays

Resolved Minor
April 22, 2024 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Third party provider issue impacting Instant Live.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/22/2024 07:21PM

This incident has been resolved. Customers may have noticed delayed webhook delivery between 17:55 UTC and 18:12 UTC.Apr 22, 18:43 UTC

MONITORING 11 days ago - at 04/22/2024 06:47PM

A fix has been implemented and we are monitoring the results. Customers might have seen delayed webhook events between 17:55 UTC and 18:12 UTC

IDENTIFIED 11 days ago - at 04/22/2024 06:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 days ago - at 04/22/2024 06:23PM

Third party provider issue impacting Instant Live.

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