Check if K3 Imagine is down, official outages, user-reported issues, and outages map.
K3 Imagine is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more K3 Imagine status data.
IsDown has tracked 12 incidents since started monitoring K3 Imagine status in July 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Mar 24, 2025
09:51 AM GMT
|
Minor
We are currently investigating this incident.
|
about 1 hour |
Jun 25, 2024
08:06 AM BST
|
Major
We have identified an issue logging into Imagine and we are working on a fix for this incident.
|
4 months |
Sep 11, 2023
03:06 PM BST
|
Minor
A outage with Clean Cash has been reported. We are currently investigating.
|
3 months |
Sep 05, 2023
03:48 PM BST
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
about 1 hour |
Aug 15, 2023
09:12 PM BST
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
about 1 hour |
Aug 02, 2023
09:04 AM BST
|
Major
We implemented a fix and are currently monitoring the result.
|
about 2 hours |
Jun 02, 2023
10:02 AM BST
|
Minor
We implemented several fixes, rerouting traffic and are currently monitoring the results.
|
about 2 months |
Oct 08, 2022
12:57 PM BST
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
32 minutes |
Oct 08, 2022
12:49 PM BST
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
8 minutes |
Sep 29, 2022
02:27 AM BST
|
Major
We have found an issue that is impacting access to the platform, which we are currently investiga...
|
8 minutes |
No comments yet
Component | Status |
---|---|
Rabbit | OK |
Kiosk (KSK) | OK |
Donated Stock | OK |
Point Of Sale (POS) | OK |
Portal | OK |
Edinburgh (EDI) | OK |
Manchester (MAN) | OK |
No SQL | OK |
Pop-up, Order & Pay (POP) | OK |
Clean Cash | OK |
SQL Server | OK |
Checkout | OK |
Table, Order & Pay (TOP) | OK |
Elastic Search | OK |
External Communications | OK |
Digital VAT (UK) | OK |
Shopify | OK |
Donated Stock (BHF) | OK |
K3 Imagine is a comprehensive retail management platform featuring POS systems, kiosk interfaces, and API integration, supporting various functionalities including donated stock management and financial compliance.
Monitoring K3 Imagine since July 2022
Tracking 23 K3 Imagine services and regions
1 incident in 2025
K3 Imagine isn't down. You can check K3 Imagine status and incident details on the top of the page. IsDown continuously monitors K3 Imagine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
K3 Imagine is currently operational. You can check K3 Imagine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of K3 Imagine being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the K3 Imagine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
K3 Imagine last outage was on March 24, 2025 with the title "Imagine Login issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor K3 Imagine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if K3 Imagine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about K3 Imagine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to K3 Imagine's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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