Outage in Kajabi

Product Lesson Video playback is taking a while to buffer

Resolved Minor

February 26, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We’re investigating an issue with some video playback taking a while to buffer. This may impact long videos and we recommend switching to a different format or waiting for a bit for the video to load. We’ll post updates as we investigate.

Need to monitor Kajabi outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/26/2023 08:39PM

This incident has been resolved.

MONITORING about 3 years ago - at 02/26/2023 08:19PM

The vendor has implemented a fix and is currently monitoring the result. Thank you for your patience, and we will post updates to this page as soon as we have more information to share.

INVESTIGATING about 3 years ago - at 02/26/2023 08:12PM

We have identified that the issue with video playback buffering is due to a vendor disruption. We will continue to update this page as soon as we have more information to share.

INVESTIGATING about 3 years ago - at 02/26/2023 06:08PM

Latest Kajabi outages

Support Email Disruption - Please Use Live Chat - 2 days ago

Community Access for new customers - 6 days ago

Investigating Issues with Contact Search - 27 days ago

Delays in conversation affecting support. - 29 days ago

Inability to edit in certain areas of Kajabi - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook