Outage in Kajabi

Community Members aren't able to join a Private Circle via Community Share link

Resolved Minor
March 08, 2023 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We've noticed some issues in the Kajabi Community wherein the community circle share link is not allowing members to join a private circle. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/09/2023 09:38PM

We have pushed out a UI improvement to the share links of both Private Circles and Public Circles in order to make the expected user experience of these share links more apparent. Currently, share links cannot be utilized unless the recipient is an existing member of the Circle that is being shared.

INVESTIGATING 3 months ago - at 03/08/2023 04:04AM

We've noticed some issues in the Kajabi Community wherein the community circle share link is not allowing members to join a private circle. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.

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