Outage in Kajabi
Checkout Templates Not Updating After Offer Duplication
Resolved MinorIncident Report
We are currently investigating reports of Checkout Templates becoming stuck in an updating state only when an Offer is duplicated.
Affected users may be unable to save or apply changes to the checkout template on the duplicated Offer.
Our engineering team is actively looking into this and working as quickly as possible to resolve it.
We will post an update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/02/2026 11:26PM
This incident has been resolved.
IDENTIFIED
15 days ago - at 09/02/2026 08:22PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
15 days ago - at 09/02/2026 07:48PM
We are currently investigating reports of Checkout Templates becoming stuck in an updating state only when an Offer is duplicated.
Affected users may be unable to save or apply changes to the checkout template on the duplicated Offer.
Our engineering team is actively looking into this and working as quickly as possible to resolve it.
We will post an update as soon as we have more information.
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