Outage in Kajabi

Live Chat Unavailable

Resolved Minor

June 20, 2023 - Started almost 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

Due to a vendor outage, live chat may be currently unavailable. If you require assistance, please email support@kajabi.com and an agent will be in touch with you. Thank you for your patience and understanding, we will update this page as soon as we have updates to share.

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/20/2023 10:31AM

This incident has been resolved.

MONITORING almost 3 years ago - at 06/20/2023 06:34AM

A fix has been implemented by our service provider and we are back to seeing successful live chat connections. We will continue to monitor until we are certain that functionality has been fully restored.

IDENTIFIED almost 3 years ago - at 06/20/2023 04:36AM

Latest Kajabi outages

Support Email Disruption - Please Use Live Chat - 5 days ago

Community Access for new customers - 9 days ago

Investigating Issues with Contact Search - about 1 month ago

Delays in conversation affecting support. - about 1 month ago

Inability to edit in certain areas of Kajabi - about 1 month ago

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