Outage in Kaltura

"My Calendar" button is not available on the KAF page

Resolved Minor
May 17, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

What is the Impact: The option of the “My Calendar” button is not available on the KAF page. Current Status: We have identified an issue that was introduced due to a bug in the recent KMS/KAF version that was deployed today (May 17th). The option of the “My Calendar” button, under “My Media”, is not available on the KAF page. This means that users won’t be able to use the “My Calendar” button in order to schedule, or find meetings. Please note this won’t affect the schedule that has already been sent. Our engineering team is working to fix this issue, and currently, there is no workaround. What to Expect Next: We will update again in 3 hours regarding the progress of fixing this issue.
Components affected
Kaltura MediaSpace
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/17/2022 05:34PM

What is the impact?:
Under “My Media”, the option of “My Calendar” button is not available in KAF page. Means the user won’t be able to use “My Calendar” button in order to schedule, or find meetings.

Current status:
The engineering team has identified a problem introduced in the updated KMS/KAF version that was deployed earlier today. To solve this issue, our team has developed a fix that is currently going through testing. The plan is to deploy this fix as a hotfix in production at approximately 7:00 AM(UTC) on Wednesday May 18th

What to expect next:
Next update update will will be posted once the fix is deployed; and no later than 7:00am (UTC)

IDENTIFIED almost 2 years ago - at 05/17/2022 02:12PM

What is the Impact: The option of the “My Calendar” button is not available on the KAF page.

Current Status:

We have identified an issue that was introduced due to a bug in the recent KMS/KAF version that was deployed today (May 17th). The option of the “My Calendar” button, under “My Media”, is not available on the KAF page. This means that users won’t be able to use the “My Calendar” button in order to schedule, or find meetings.

Please note this won’t affect the schedule that has already been sent.

Our engineering team is working to fix this issue, and currently, there is no workaround.

What to Expect Next: We will update again in 3 hours regarding the progress of fixing this issue.

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